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Product or Service Quality

Family birthday celebration was terrible. We had reservations on 9/26/15 for 9 people and got the worst table, unable to watch any of the football games.

The hostess absolutely refused to help change our table, even though there were other tables and space to do so. Good appetizers, we ordered a variety. However, poor entrees. 2 ruined steaks, glass shard in someone's beer.

2 plus hours to get through the ordeal. I do not plan on a return visit. Fortunately, there are other good places to eat at The Domain in Austin.

The next day we redeemed our birthday meal to celebrate mom's 74th at North Italian restaurant. They treated us right, awesome service and food.

This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue. This person is overall dissatisfied with Blackfinn. The most disappointing about blackfinn entree at Blackfinn was customer service and food preparation Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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